Mesaba Airlines Incident

Regarding this story, it should never have happened. Why didn't anyone put the customers first?

A lot of people have talked about what should have been done in this situation. I'm a big believer in getting to the root cause. Now I don't know all the info, but I wonder why the plane ended up at an airport that couldn't service them. Maybe that was the only airport they could use. But if it wasn't, shouldn't they have landed at an airport where they could have deplaned?

If this was the only airport they could land, why didn't people at the airport get ready to receive them even if it meant they had to call people back to work?

Totally unacceptable for this to have happened.